FREQUENTLY ASKED QUESTIONS
Q: How long is the turnaround time?
A: Our process is made up of three parts: design, printing, and installation. The design time varies, depending on your design needs (whether you already have a completed design, a design idea, etc.) The printing time typically takes 1-2 days depending on the scale of the project. Finally, the installation process averages 2-8 hours. The entire process can be completed in under four days.
Q: How long do wall graphics stay up?
A: That is up to you. We can install wall graphics that last for days, months, or years.
Q: My wall graphics started peeling. What do I do?
A: Call us at (562) 498-1610. If there are any issues with your wall graphics loosening from your wall, we would be happy to send someone to take a look and fix the problem. Most likely, if the wall graphics are releasing from the wall, it is due to local heating or moisture. It is crucial that wall graphics are not installed near any source of heat or washed. If cleaning is necessary, we recommend dabbing the dirty area with a slightly moist towel and being cognizant of the edges of the graphics, which are the most sensitive to moisture and heat.
Q: How do we remove the wall graphics?
A: When you want the wall graphics taken off, you can remove them yourself by simply loosening an edge and peeling the material off. Alternatively, we can remove the graphics for you for a small fee.
Q: I work for a University or school, can I pay with a PO?
A: Yes! Please contact us for more details and to set up an account.
Q: How do I send you my file?
A: If you have a file to print or a design to give to us, you can transfer it in two ways:
1. Send via email to
2. Bring a USB drive to the shop
Q: What format should I submit my artwork in?
A: We can handle any file type, but we prefer PDF and Adobe Illustrator files. If submitting a raster file (.psd, .jpg), we prefer high resolution. 300 DPI is ideal for best quality.
Q: What do you print?
A: We offer a variety of custom large-format print products including but not limited to banners, wall graphics, vehicles graphics, banner stands, flags, signs, table throws, tents, and displays.
Q: What are wall graphics?
A: Wall graphics are an adhesive material applied to walls that can be printed with anything from a logo to a character to a menu. They can be installed on exterior or interior walls and can be temporary (0-6 months) or long-term (0-5 years).
Q: What are wall graphics for?
A: The beauty of wall graphics is that they can be used for almost anything. They can used to create a fun, energetic, and dynamic office space. They can be used to turn blank walls into a museum exhibition space. They can be used to customize a child’s bedroom with his or her favorite characters, landscape, or theme. They can be used to embed a large menu into a restaurant’s wall above the counter. They can be used to create texture through the appearance of a brick wall. There are no rules when it comes to wall graphics. Dream it up and we will help turn your ideas into reality.
Q: What materials does SWP use?
A: We use a variety of media.
Q: How much do wall graphics cost?
A: Due to size and material choices, each job varies. Get a quote.
Q: How do I pay?
A: You can pay online or in the shop. We will email you an invoice to pay online, where you can pay with a credit card. We accept cash and credit in the shop.